Privacy policy

Introduction

Top Wheels (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, address (residential or office), email address, phone number.
Vehicle Information: Make, model, registered number plate of your vehicle.
Payment Information: Credit/debit card details and billing address.
Technical Data: IP address, browser type, operating system, referring URLs, and other technical information collected via cookies and similar technologies.

How We Collect Information

We collect information through various means, including:

Direct Interactions: When you fill out forms on our website, contact us via phone or email, or provide information during service appointments.Wheels Mini Site
Automated Technologies: As you interact with our website, we may automatically collect technical data through cookies and similar technologies.

Use of Your Information

We use the collected information for the following purposes:

Service Provision: To process your service requests, schedule appointments, and provide vehicle repair and maintenance services.
Communication: To send service-related communications, appointment reminders, and respond to inquiries.
Payment Processing: To process payments for our services.
Marketing: To send promotional materials and updates about our services, provided you have not opted out of such communications.
Improvement of Services: To analyze website usage and improve our services and website functionality.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist in providing our services, such as payment processors and IT support.
Legal Obligations: When required by law or to protect our rights and safety or that of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
Objection: Object to the processing of your personal information for direct marketing purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any updates on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Top Wheels
Email: info@twperformance.ae
Phone: +971 563 905 569
Address: Dubai, UAE

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